Ello 2.0 teaches Reading, Math, and English. It sets a starting level for each subject at sign-up and adjusts it as your child learns. You can follow progress in the Parent Dashboard, which is part of Ello Unlimited, the paid plan. Free accounts don't have the Parent Dashboard or progress emails.
What subjects does Ello 2.0 teach?
Reading
Math
English, for children who are learning English
Activities for each subject show up on your child's Home screen.
What if Math isn't showing?
You can add it in a few taps:
Tap the menu icon (three lines) in the top left.
Tap the gear icon.
Tap Manage Settings.
Tap Adjust Learning Level.
Choose Math.
Tap Easier or Harder, then confirm.
Restart Ello, and Math activities should appear on the Home screen.
Still not seeing it? Let our support team know your child's first name as it appears in the app. See Contact Support and Response Times.
How does Ello 2.0 set my child's level?
At sign-up you tell Ello your child's grade and academic level. Ello uses that to set a starting level, then refines it as your child learns. In Reading, it listens to pronunciation and fluency in every session.
Ello moves your child forward as they build skills and confidence. It very rarely holds a child at the same level or moves them back. The focus is on momentum and celebrating growth.
What level system does Ello use?
Its own, developed in-house with the educators on our team. The levels correlate to grade levels, which is why the Parent Dashboard shows grade equivalents. Our educators match every book and activity to the right level. Ello 2.0 covers Kindergarten through 3rd grade (see Is Ello 2.0 Right for My Child? Grades, Countries, Language, and Learning Needs).
How do I make a subject easier or harder?
Tap the menu icon (three lines) in the top left.
Tap the gear icon.
Tap Manage Settings.
Tap Adjust Learning Level.
Choose Reading, Math, or English.
Tap Easier or Harder, then confirm.
If you don't see the change straight away, restart the app. It's a quick way to make sure Ello feels right: not frustrating, and not too easy.
If Ello freezes or shows a "Send Logs to Developer" screen, see Ello 2.0 Crashing, Freezing, or Showing "Something Went Wrong"?
Can I choose a specific grade?
Not directly. Your child's grade at sign-up is a starting point. After that, Ello finds the right level from how your child actually learns, which is more precise than a grade. The leveling screen doesn't show a grade, but the Parent Dashboard shows a grade equivalent, such as 2.5 or 2.8.
Does changing the level affect progress reports?
Yes. A manual change restarts progress reporting from that point, so the figures begin again rather than continuing the earlier trend. Your child's history isn't lost, and you can request it (see below).
Where do I find the Parent Dashboard?
Tap the menu icon (three lines) in the top left.
Tap the gear icon.
Tap Manage Settings.
Tap Parent Dashboard.
Your child's activity is recorded from their first session, so if you subscribe to Ello Unlimited later, that progress shows in the Parent Dashboard. To subscribe, see Is Ello 2.0 Free, and What Does Ello Unlimited Cost?
What does the Parent Dashboard show?
Books completed
Words read across all sessions
Reading WPM: words per minute, a key fluency indicator
Reading rate: an overall measure of speed and consistency
Grade and reading level, as a grade equivalent
Weekly reading: this week's activity
Tricky words to practice together
Current lesson
It covers the last 7 days and updates within 24 hours of your child finishing a quest or activity, so check back the day after a session. Tricky words are a sample, not a full list. For more detail, like week-by-week tricky words, our support team can pull it for you.
Can I get progress updates by email?
Yes, with Ello Unlimited. They're a summary, not a full export, and the app always has the latest numbers.
How do I see my child's full history?
The 7-day window is a limit of the in-app view, not of what we store. Your child's full history is kept, and our support team can send it to you.
Contact our support team. See Contact Support and Response Times.
Tell us your child's first name as it appears in the app, the email address or phone number on your account, and which app: Ello 2.0 or Read with Ello.
Answer any question we ask to confirm you're the account holder. We verify every request before releasing your child's information.
We aim to respond within 30 days, or within 7 days in Kenya. To review, correct, export, or delete your child's data, see How Do I Manage My Child's Data and Help Improve Ello?
Using our legacy app, Read with Ello? See How Do I Manage Profiles, Reading Level, and Progress in Read with Ello?