Ello 2.0 is free to download and free to sign up. Every account gets the free tier automatically, with a few free lessons each day, and no payment or trial is needed. For more, there's an optional paid plan, Ello Unlimited, at $19.99 per month or $199.99 per year with a 7-day free trial.
What do I get for free in Ello 2.0?
A few free lessons each day. They reset daily, so your child can keep learning without a subscription, and their progress is saved along the way. The Parent Dashboard isn't part of the free tier.
Why does Ello say I've finished my free lessons for the day?
When today's free lessons are used up, Ello shows "You've finished your free lessons for the day! Get Ello Unlimited to keep learning". You can:
Keep learning now: tap Continue to subscribe to Ello Unlimited.
Come back tomorrow: close the screen. Your free lessons reset each day, so your child can pick up again the next day.
What does Ello Unlimited add, and what does it cost?
Unlimited reading and math lessons
The Parent Dashboard, where you can see your child's progress
Personalized Insights in your Inbox
It's $19.99 per month or $199.99 per year. Pricing and tax may vary.
How does the 7-day free trial work?
Your trial starts once checkout is complete when you sign up for Ello Unlimited. The trial is optional: you can keep using the free tier instead.
When the trial ends, your subscription starts on the plan you chose. If you don't want to continue, cancel before the 7 days are up. If you cancel during the trial, you keep Ello Unlimited until the trial ends, then your account moves automatically to the free tier.
How do I pay for Ello Unlimited?
You buy Ello Unlimited inside the Ello 2.0 app. At checkout, you can pay with:
Apple Pay
A credit card, through Link
Ello Unlimited isn't billed through Google Play, and it can't be bought or managed on our website.
Can I pay with education savings account (ESA) funds?
We're working on establishing ESA partners, but paying directly with ESA funds isn't available yet. For now, the easiest option is reimbursement: subscribe to Ello Unlimited in the Ello 2.0 app, then request reimbursement through your ESA program.
Need a copy of your invoice for reimbursement? Once your subscription starts, contact our support team and we'll email it to you. See Contact Support and Response Times.
Can I use a promo code?
There are no promo codes for Ello Unlimited right now. When codes are offered, they only work when you subscribe with a card through Link inside the Ello 2.0 app, not with Apple Pay. Have a code and not sure what it's for? Contact our support team.
Is there a discount if cost is a concern?
There's no discount yet on Ello Unlimited. Ello 2.0's free tier gives your child a few free lessons every day, so they can keep learning without a subscription. Their progress is saved along the way, and if you subscribe to Ello Unlimited later, it shows in the Parent Dashboard.
Already pay for Read with Ello? If that subscription is active, sign up for Ello 2.0 with the same phone number or email, and Ello Unlimited is included at no extra cost. This includes members with the Read with Ello Subscription Discount Program, which is closed to new applications. See How Do I Manage, Cancel, or Fix Billing for My Read with Ello Subscription?
How do I manage or cancel Ello Unlimited?
Your subscription can always be managed inside the app in your account settings under manage subscription. If you cancel, Ello Unlimited continues until the end of your current billing period, then your account falls back to the free tier. See How Do I Cancel Ello Unlimited or Delete My Ello Account? and How Do I Fix an Ello Unlimited Payment, Charge, or Refund Issue?
Is Ello free for teachers and librarians?
We don't currently have a version for teachers or librarians. Once we have more info on that we'll be sure to let you know.
For families who joined during the Ello 2.0 beta
Thank you for being one of our beta families! Your account moved to the free tier automatically, and your child's progress is saved. Just open Ello 2.0 and log in with your phone number as usual. You can subscribe to Ello Unlimited anytime inside the app.
You no longer need an invite or access code, so you can ignore older emails about them. Not sure a message is from us? Contact our support team and we'll confirm.
Questions?
Reach out to our support team and we'll get you sorted out. See Contact Support and Response Times.