
Getting Started
New to Ello? Start here — sign up, download the app, and get your child reading.
2 articles

Billing & Subscriptions
Pricing, plans, cancellations, refunds, charges, and payment info.
3 articles

Account & Login
Password resets, sign-up issues, promo codes, child profiles, and account deletion.
2 articles

Using the App
Troubleshooting, microphone help, reading levels, books, progress, and device support.
4 articles

Contact & Support
How to reach us, support hours, and when to expect a response.
3 articles

Schools & Educators
School partnerships, purchase codes, and educator program information.
1 article

Privacy & Safety
How Ello handles your family's data, privacy policies, and child safety information.
3 articles
Read with Ello (Legacy app)
Everything relating to the previous Read with Ello app.
3 articles